The cleaning market around the world continues to gain momentum because the demand for cleaning services as well as the number of cleaning companies is rapidly growing. What difficulties do entrepreneurs face and will the structure of the cleaning industry change in the near future?
The sphere of professional cleaning today is divided into such a way that large-scale projects in the b2b segment are implemented by big profitable companies that provide customers with comprehensive daily cleaning and maintenance of commercial premises such as business centers, shopping malls and entertainment facilities, airports, residential buildings, etc. Small and medium-sized businesses such as crime scene cleaners operate in the b2c segment and provide retail consumers with such specific services as cleaning of apartments after certain unfortunate events like crimes, suicides and natural disasters. This type of cleaning include various types of procedures ranging from odor removal to blood spills cleanup.
Today, a fairly large number of integrated service providers operate on the market, which, in terms of their scale and functionality, are being formed into facility operators offering not only cleaning of indoor and outdoor areas, but also garbage collection and maintenance. Cooperation with companies of this level allows the owners of commercial premises get rid of cleaning, which saves them a fair amount of money.
What are the distinctive features of the modern cleaning industry?
The market of the cleaning companies is undergoing global changes today. Representatives of large companies are trying to expand on the services they traditionnaly provided incorporating such specific cleaning as crime scene cleanup or biohazard cleanup actively employing crime scene cleaners. This trend is easy to explain – the market leaders are trying to jump on the band wagon and be able to complete with the emerging start-ups specialising in specific cleaning services which are gaining more and more popularity today. Indeed, the Internet teems with the ads of crime scene cleaners today.
What happens in the segment of small and medium-sized cleaning businesses?
There have been a lot of changes in this segment too. There are a lot of websites that act as aggregators between the contractor and the customer, providing the latter with affordable prices for both typical services and specific ones as well as professional specialists. There are cleaning schools and certified institutions that offer training programs to improve the skills of cleaning service workers, in particular crime scene cleaners.
How is the cleaning market developing in the b2c segment and how do companies survive in a competitive environment?
The market has grown a lot lately. People are increasingly turning to cleaning companies for help. Ordering services such as window cleaning, regular cleaning, and furniture dry cleaning are really popular. What’s more, there’s a great demand for crime scene cleaners.
Many clients have already understood that saving money of the cleaning services can result in inadequate quality of services provided. Therefore, the clients are ready to pay much money for the services of high quality.
To sum up, the cleaning services or different kind are in great demand nowadays, however, if you want your company to be profitable and competitive it’s necessary to provide the services of the high quality.
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